Frequently Asked Questions
What study materials do you sell?
We sell high-quality study materials, including mind maps, syllabus analysis, and classroom recording videos for A-Level and IGCSE students.
How do I purchase study materials?
Simply browse our catalog, add the desired materials to your cart, and proceed to checkout. After payment, the materials will be sent to your email.
How will I receive my purchased materials?
Once your payment is confirmed, the purchased study materials will be delivered to your registered email within minutes.
Do I need an account to make a purchase?
No, you can make a purchase as a guest, but having an account allows you to track your orders and receive updates.
What payment methods do you accept?
We accept credit cards, PayPal, and other common online payment methods.
Can I get a refund after purchasing?
Since our products are digital, refunds are not provided by default. However, if you encounter any issues, please contact us at biomind@gmail.com.
What should I do if I don't receive my materials?
Please check your spam folder first. If you still haven't received your materials, contact us at biomind@gmail.com with your order details.
Can I share or resell the study materials?
No, all materials are for personal use only. Unauthorized distribution or resale is strictly prohibited.
How often are new materials added?
We regularly update our catalog with new and revised study materials to ensure the best learning experience.
How can I contact customer support?
For any inquiries, order issues, or refund requests, please reach out to us at biomind@gmail.com.